Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions for wash and fold, dry cleaning, laundromat services, commercial laundry, and laundry pickup and delivery services.
Laundromat FAQ
Monday - Friday 8am to 9pm.
Saturdays and Sundays 7am - 9pm.
The last wash is at 8 pm.
Please check with us for any holiday hours!
Our laundromat accepts credit, debit, Apple Pay, and cash.
Yes, you can use credit cards and debit cards to purchase tokens or for paying for fluff and fold service.
Our wash house is fully attended and always has at least one or more attendants to help you.
Wash and Fold Questions
You can drop off your clothes for us to wash and fold anytime during business hours.
Yes, 15 pounds minimum.
Generally, most orders are scheduled for the next day. You can, for an additional charge and if we have the time to do so, get same-day fluff and fold service.
We use only premium brand products. We also offer other options as well. Please contact us for more info.
Pickup and Delivery Questions
Yes. If you have pets—especially dogs—please leave a note in your account or text us before your scheduled pickup. We require your pets to be secured and indoors at the time of pick up or delivery. This helps our drivers stay safe and ensures a smooth pickup. You can also include instructions like “Dog barks” or “Please don’t ring the doorbell.” Thanks for helping us provide safe and reliable service!
You must give us permission in your account to leave your clothes if you are not going to be home for the delivery. Tell us where to leave them. We don't want to be responsible if your clothes go missing so we need written permission to leave them.
Yes, please let us know!
A fast 48 hours with delivery 7 days a week!
Please makes sure all of your clothes are securely packaged in a bag. We do not pickup exposed or loose clothing.
Most customers leave their clothes on their front porch. If you would like to leave them in a different spot, please verify with us where you want us to pick up or deliver your order.
When your clothes are delivered, we can provide a photo or signature confirmation.
